Privacy Policy

Privacy Policy

Your privacy matters to us. We are committed to protecting your personal information and ensuring it is handled securely and responsibly.

At Suited Siren, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information whenever you visit our website or make a purchase.

Information We Collect

When you place an order or create an account, we may collect:

  • Your name, email address, and phone number.
  • Your delivery and billing address.
  • Payment information (processed securely — we do not store your card details).
  • Your order history and shopping preferences.

We may also collect anonymous browsing information such as your browser type, device information, and pages visited to improve your shopping experience.

How We Use Your Information

Your information helps us provide the best possible shopping experience.

  • Process and fulfil your orders.
  • Send order confirmations and delivery updates.
  • Respond to enquiries and customer support requests.
  • Send promotions, new arrivals, and exclusive offers if you've chosen to receive them.
We never sell, rent, or share your personal information with third parties for marketing purposes.

WhatsApp Communication

For Harare customers and anyone contacting us via WhatsApp, conversations remain confidential and are used solely for customer support, order processing, and fulfilment.

Data Security

Protecting your information is one of our highest priorities.

  • Your online store experience is powered by Shopify.
  • Shopify is certified as PCI DSS compliant.
  • All transactions are encrypted using secure SSL technology.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information (where legally permitted).
  • Opt out of marketing communications at any time.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website. You can manage or disable cookies through your browser settings at any time.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be posted on this page. Continued use of our website indicates your acceptance of the updated policy.

Questions About Your Privacy?

Our team is happy to help with any privacy-related questions or requests.

📧 hello@suitedsiren.com

Last Updated: July 2026